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We want you to be completely satisfied with your purchase. However, if for any reason you are not pleased with your order, you have 14 calendar days to return an item (exchange or refund in the form of original payment). It must be unused and in its original box, mailed in an appropriate size shipping box. You can exchange it for an item of the same value. We charge a 25% restocking fee for refunds. Discounted offers DO NOT entitle to refund nor exchange.
Please inspect your order upon delivery. If your merchandise arrives damaged, please contact us within 24 hours following the delivery date. Please email photos of the damaged item, as well as photos of the box the damaged item was shipped in to info@musartboutique.com so we can notify the shipping company and file the necessary damage claims. After a claim is presented to the shipping company, we will arrange to have damaged items and their packaging inspected, returned and replaced. Please keep original shipping containers and packaging your item was received in, as they are needed for inspection.
Please note:
Musart
19500 West Dixie Highway
Unit 3130
Aventura, FL 33180
786 899 5265
Customer Service Hours
Monday through Saturday | 10:00 a.m. – 9:30 p.m. ET
Sunday | 12:00 p.m. – 7:00 p.m. ET